Privacy Policy

Who we are

Our website address is: This  site is owned and operated by Simmarcom Limited.

What personal data we collect and why we collect it

This site does not collect personal data, except when:

  1. You choose to contact us using email us from our contact page. In this case, we will use your email address and whatever personal data you choose to send us (e.g. your name) to respond to your request. 
  2. You buy something from us on this website. In this case, we will use necessary personal details to fulfil your purchase.

Note that when you choose to buy from our eBay shop, personal details essential for the processing of your order are passed to us by eBay, although this site does not collect or store that data.


This site doesn’t, by default, use cookies so you are free to browse without cookies. When you accept cookies from our site, we will use the least intrusive cookies necessary for the purpose stated. We do not collect personal data with cookies. We use cookies when:

  1. You use our online shop on this site and add items to the Cart. In this case, this site uses temporary cookies to manage the cart (e.g. to temporarily record the items you have in your Cart). To buy items on this site, those temporary cookies are essential to process your order and your order cannot be processed without them. However, these are temporary (otherwise called “session” cookies) and are removed when you close your browser.
  2. If you choose to allow it, we use Google Analytics (which does use cookies) to monitor the performance of our site and incoming web traffic, and to make improvements to our communications. You must choose to allow those cookies by accepting the cookie notification bar, and we ask that you do allow this to help us improve our service.

Note that Google Analytics collects certain information, such as IP address, which some consider might be personal data. So, we anonymise the IP addresses that Google Analytics retrieves from this website.

If you choose to buy products from our eBay shop (online shop), this site passes you to our eBay shop. eBay may leave cookies on your device (you should check the eBay site for details). We cannot accept any responsibility for what happens once you leave our site.

Who we share your data with

We don’t share your data, expect for delivery information passed to postal services essential  to deliver items that you buy. We usually  send items by UK Royal Mail, but for overseas transactions, they often pass parcels to local delivery services who will also have access to your essential delivery details.

If you buy our products from eBay, your delivery and payment details are passed to us (by email from eBay) in order that we can process your order and send you your goods. In this case you are buying from eBay (Simmarcom Limited trades as the seller “customwidgets” on eBay). Where we receive or process your data, Simmarcom’s Terms and Conditions and Privacy Policy applies. You may review read the policies on our main Simmarcom Limited site.

How long do we retain your data

In the case of emails you send to us, we will retain those details for as long as we think we have an ongoing communication. For all other data retention periods, see our main Simmarcom site.

What rights you have over your data

We pay close attention to data privacy and security, and we like the GDPR. Our Simmarcom policy gives full details about exercising your GDPR rights.

If you have questions

If you have questions, please contact us.


Last updated 8th June 2021 with changes to support our ecommerce upgrade.

First published Sept 6th 2020.